10/ten

✅ Trip Verified | Singapore to Los Angeles via Xiamen. Enjoy when inside aircraft which make clean and comfortable seat on Boeing 787-8. Enough of food and drinks provided. The merely trouble when bank check in to the flight from Xiamen Airport to Singapore Changi Aerodrome. Long queue as many other tour tourist line up. Ground handling spoil / damaged my baggage but Xiamen Airline replaced new baggage for me.

Aircraft Boeing 787-8
Blazon Of Traveller Solo Leisure
Seat Type Economy Class
Route Singapore to Los Angeles via Xiamen
Appointment Flown Nov 2018
Seat Comfort 1 2 three iv 5
Cabin Staff Service 1 2 iii iv v
Food & Beverages 1 ii iii four 5
Inflight Entertainment one ii 3 4 5
Ground Service 1 2 3 4 v
Value For Money i 2 3 4 5
Recommended yes

8/10

✅ Trip Verified | Ho chi Minh to Los Angeles via Xiamen. Good flight. Check in fast and easy Boarding. Meals and services was good. Clean aircraft offer bottle of h2o and peanuts before meal services. Offering drinks entire the flights. Only things communications with cabin crew. If they know what you want they volition help you. If not, they just ignore you. Transit in Xiamen they provide gratuitous hotels over 8 hours layover. If you are solo traveller try to pay actress because otherwise they volition pair you lot with other travellers. Y'all have to pay taxi.

Aircraft Boeing 737 / 787
Blazon Of Traveller Solo Leisure
Seat Blazon Economy Class
Route Ho chi Minh to Los Angeles via Xiamen
Date Flown March 2019
Seat Comfort 1 two 3 4 5
Cabin Staff Service one 2 3 4 five
Food & Beverages 1 two 3 4 5
Inflight Entertainment 1 2 3 4 5
Ground Service ane ii iii 4 5
Value For Money 1 2 three four 5
Recommended yes

ane/x

Not Verified | Los Angeles to Denpasar via Xiamen. It was pretty clean motel. I didn't similar nutrient at all. I am vegetarian, and organisation didn't allowed me to cull my nutrient preference, when I called the company (24 prior my flight), they said it is also tardily. Too, system didn't let me to cheque in, I had to check in in the drome. What I hate most is on my way back to the States, I had go pro camera in my suitcase, which was stolen. I'm not going use this airline again.

Type Of Traveller Solo Leisure
Seat Blazon Economy Class
Route Los Angeles to Denpasar via Xiamen
Date Flown December 2018
Seat Comfort one 2 3 4 5
Cabin Staff Service ane ii 3 iv v
Nutrient & Beverages 1 2 3 4 5
Inflight Amusement 1 two 3 4 5
Ground Service 1 2 iii 4 5
Wifi & Connectivity one 2 three 4 v
Value For Money 1 two 3 4 five
Recommended no

8/x

✅ Trip Verified | Dalian to Hong Kong via Fuzhou. The flights were both short, normal nutrient, everything are normal and fine. The things I really appreciately are the transit service and motel service for Skyteam ElitePlus members. From Dalian to Hong Kong there is no directly flight, only connecting with Xiamen airline with international flight, they offer free transit hotel if the flights are on a unlike day with 24 hours gap. The flight attendants come to say greetings to me, with a small h2o and newspaper.

Blazon Of Traveller Business
Seat Type Economy Grade
Route Dalian to Hong Kong via Fuzhou
Date Flown January 2019
Seat Comfort ane 2 three 4 5
Motel Staff Service i 2 3 4 5
Nutrient & Beverages 1 2 3 4 5
Inflight Entertainment 1 2 3 4 5
Ground Service 1 ii 3 4 v
Value For Money 1 2 three 4 5
Recommended yes

10/ten

✅ Trip Verified | Xiamen to Ho Chi Minh. Corking flight with cheap ticket. Legroom is comfortable, nutrient is expert and cabin crew is superb. Our flight is 252 usd for return flying from HCM to Shanghai via Xiamen Airport.

4/x

✅ Trip Verified | Singapore to Shanghai via Fuzhou. While at Fuzhou, nosotros were late at bank check in and was not let to fly and miss the Fuzhou to Shanghai leg. Customer service at the airport did zippo to assist except to tell us that the entire return ticket was invalid due to airline policy. We wrote to Xiamen airline to seek help to reinstate ticket and they take more than than 3 days to reply and suggest we try our luck at the drome. Subsequently, we wechat Xiamen staff in people's republic of china and was told that our flight is normal and we can check in. On the twenty-four hours, at Shanghai drome, nosotros were told we were non allow to board. Overall, unhelpful and inefficient ground staff and confusing letters make this the terminal time we will travel with Xiamen air.

Blazon Of Traveller Couple Leisure
Seat Type Economy Grade
Road Singapore to Shanghai via Fuzhou
Appointment Flown Dec 2018
Seat Comfort 1 2 3 4 five
Cabin Staff Service 1 2 three 4 v
Food & Beverages 1 two 3 4 5
Inflight Amusement 1 2 3 4 v
Basis Service ane ii three four 5
Value For Money 1 2 3 iv 5
Recommended no

two/10

Not Verified | Seattle to Manila via Xiamen. My wife and I planned a trip to the Philippines from Seattle and decided upon Xiamen Airlines Business organisation Class. The routing was Seattle, Shenzen, Xiamen and Manila. Nosotros traveled late October 2018. The seating configuration in the Boeing 787, Business Grade was two-2-2. The seats were lay flat for sleeping, just unfortunately were leatherette covered which meant ane would slide forward when seated upright due to the slippery covering. Lunch was served and I chose duck. This was the consistency of rubber and almost inedible. The 12.5 hour flight was uneventful, nevertheless during this time the cabin staff barely checked on us. When they did, there was a singled-out language trouble. We couldn't empathize them and they couldn't sympathize united states! One would think when 1 is on a international flight a common understandable language should be used. When we arrived at Shenzen we had a layover of ii hours during which time we had to clear Chinese Customs and Clearing. Later this nosotros had to wait in a deviation lounge without being told anything about our next flying leg. There were about 12 onward passengers waiting for the next leg. Eventually nosotros were told our boarding gate and ETD. The flight to Xiamen was around 1 hour. After arrival we had to option up our luggage and we went to the Xiamen Airlines counter to get a hotel voucher equally we had 20 hr layover. Xiamen Airlines to non have a hotel bus or whatsoever ways to transport us to the hotel. Nosotros had to change money to get a taxi. This was an effort in its ain right. Nosotros did leave some of our baggage at the left luggage office at the airport, which helped. The side by side day we caught a taxi back to the airport. We get through security on entry to the airdrome before checking in for our flight to Manila. I should mention that boarding to Manila like the short leg for Shenzen was chaos. No boarding past class or seating, but become for information technology! Service on board was almost like a domestic flight, again a language trouble. We arrive in Manila afterwards almost 36 hours after leaving Seattle. It was nice to experience the friendliness of Philippine Customs and Immigration. The return from Manila to Seattle every scrap as bad as when we arrived late (eleven:30pm) in Xiamen we had to clear customs and immigration and past the time that happened it was around 2am banks were closed and we had now money for a taxi to the hotel nosotros finally change $xx with a Xiamen Airline staff member and got to the hotel around 2:30 am. We were again routed via Shenzen and had to become through clearing and carry ALL numberless through security. The flying dorsum was slightly better, simply there was still the language barrier. All in all the Xiamen Airlines experience was poor. The airline should make sure the cabin staff have sufficient English to deport out a basic conversation. The airline should upgrade all staff to a level of what is expected from a good international airline. At the moment they are a tertiary rate airline.

Aircraft Boeing 787
Type Of Traveller Couple Leisure
Seat Type Business organisation Class
Route Seattle to Manila via Xiamen
Date Flown November 2018
Seat Comfort one ii 3 4 5
Motel Staff Service 1 2 three iv five
Food & Beverages 1 2 3 4 5
Inflight Amusement 1 two 3 4 5
Ground Service 1 2 three four 5
Value For Money i 2 iii 4 5
Recommended no

8/ten

✅ Trip Verified | Singapore to Vancouver via Xiamen. Note that my rating here is for XMN-YVR, not considering SIN-XMN, and not taking into account the visa issues at XMN. If you are not a holder of one of the 53 countries' passports that authorize for visa exemption by the Chinese government, so you demand to employ for a visa earlier flight. XMN does not offer visa services at the airdrome. The primary reason for the need of a visa is, XMN does not have a usual transit system, which usually doesn't crave you to go through immigration. At XMN, in order to transit, you have to go through immigration, which means you are entering China and then leaving China officially, merely to transit between flights. This is why people transiting with passports that do not qualify for visa exemption have to apply for visa. If yous are unsure, delight brand certain you e-mail your local Xiamen Air representatives to check. Regarding SIN-XMN, it was below average. It was an older shipping, without individual IFE organisation. The stewardesses were willing to help and respond to demands, but they were typically brisk and curt with their responses. Nutrient was okay, non remarkable. XMN-YVR was excellent. The economy seat was comfy, and leg room was good. Food was excellent and more than than sufficient. In fact, the stewardesses made rounds between meals to ask if people wanted snacks, like bread rolls, sandwiches, or peanuts. The stewardesses were very friendly and approachable, very willing to assist the passengers. Information technology is unfortunate that their command of the English language is beneath average, just if you lot speak Mandarin, and so you are fine. All in, it was an splendid flight at a very cheap price. I recall, if you are travelling on Xiamen Air'south Boeing 787, then there is a skillful adventure that your flight volition be a very good one. Only if you are travelling on Xiamen Air's older aircraft, and so you lot may not become to experience the better side of the airline. Finally, in that location is no online bank check-in services for international flights for Xiamen Air. Yous tin choose your seats just if yous spend some coin. Otherwise, you have to request for your seat at the counter at the airport. And so, if y'all want to choose your seats, either pay for it, or go to the aerodrome and check in early (I went 2.5hr before flight) to get the seats that yous want.

Aircraft Boeing 737-800 / 787-8
Type Of Traveller Solo Leisure
Seat Type Economy Class
Road Singapore to Vancouver via Xiamen
Date Flown November 2018
Seat Comfort i 2 three four v
Cabin Staff Service one two 3 4 five
Food & Beverages 1 2 3 4 5
Inflight Amusement one 2 3 iv 5
Ground Service i 2 three iv 5
Wifi & Connectivity one ii 3 4 5
Value For Money 1 2 3 four 5
Recommended yes

9/10

✅ Trip Verified | Kuala Lumpur to Xiamen. The aircraft offers bones condolement and only overhead amusement. I was impressed by the crew service - they were polite to the elderly folks onboard, checking on them and offering them blanket and pillow. The food is very local and tasty Chinese food, which I enjoyed. I will wing Xiamen Airlines again.

Aircraft Boeing 737-800
Type Of Traveller Solo Leisure
Seat Type Economy Class
Route Kuala Lumpur to Xiamen
Appointment Flown November 2018
Seat Comfort ane 2 3 4 5
Cabin Staff Service 1 2 three 4 5
Food & Beverages 1 2 3 4 5
Inflight Entertainment one 2 3 four 5
Footing Service ane 2 3 iv five
Value For Coin ane 2 three 4 5
Recommended aye

eight/10

✅ Trip Verified | Hong Kong to Wuyishan. It'due south a leisure trip to visit the homeland of tea: Wuyishan, Fujian province. Xiamen Airlines does a twice weekly direct flight from Hong Kong. They deploy a minor 737 shipping. Similar to Malaysia airlines when using this modest shipping, four cabin crew work tirelessly to keep the journey smooth and comfy. With 1 alley and 3x3 seating, the pitch is quite comfy. A simple hot meal (in the style of a bento box) is served, and is sufficient for a short 90 minutes journey. ii rounds of drinks is a prissy affect. Seat has no power outlet or personal, we were provided visual amusement in the form of overhead Boob tube, with mainly Chinese program. Luckily, since January, mobile phones in flight mode are at present allowed to be used on lath. And so yous can still listen to your favourite music, or sentinel your ain videos etc., on your telephone or tablets. That really help impale fourth dimension. If there is one complaint, it's the excessively warm cabin temperature. I am impressed past this airline. I wouldn't listen trying them for long haul flights in hereafter.

Shipping Boeing 737-800
Blazon Of Traveller Solo Leisure
Seat Type Economy Course
Route Hong Kong to Wuyishan
Date Flown November 2018
Seat Comfort 1 2 iii 4 5
Cabin Staff Service 1 two three 4 5
Food & Beverages 1 2 three four 5
Basis Service i 2 iii 4 5
Value For Coin i 2 3 iv 5
Recommended yeah